Terms and Conditions

This must be read in full, understood and agreed to by the owner or guardian of the stated pet(s), and this form must be accepted digitally as part of Allstar Pet Patrols registration process before stated pet(s) will be under the care of Allstar Pet Patrol.

In consideration of the services of Allstar Pet Patrol, their agents, owners, officers, shareholders, volunteers, participates, employees, affiliated companies and all other persons or entities acting in any capacity on their behalf, I hereby agree to release and discharge Allstar Pet Patrol or its independent contractors on behalf of myself, my spouse, my children, my parents, my heirs, my property, assigns, third parties, personal representative and estate as follows:

TERMS AND CONDITIONS FOR WASTE REMOVAL SERVICE

This must be read in full, understood and agreed to by the owner or guardian of the stated pet(s), and this form must be accepted digitally as part of Allstar Pet Patrols registration process before stated pet(s) will be under the care of Allstar Pet Patrol.

In consideration of the services of Allstar Pet Patrol, their agents, owners, officers, shareholders, volunteers, participates, employees, affiliated companies and all other persons or entities acting in any capacity on their behalf, I hereby agree to release and discharge Allstar Pet Patrol or its independent contractors on behalf of myself, my spouse, my children, my parents, my heirs, my property, assigns, third parties, personal representative and estate as follows:

  1. I agree to allow Allstar Pet Patrol personnel, and their employees to enter my YARD as prearranged for the purpose of taking cleaning up Dog and Pet waste. Allstar Pet Patrol or its independent contractors will not be held responsible for damage caused by our staff or the Owner’s pet(s) to the yard, home or fence and other structures.
  2. I understand if my pet or property are harmed during the duration of the waste removal service visit, I will not hold Allstar Pet Patrol or its independent contractors responsible even if the injuries, damages, illness, loss/theft, or death were caused by negligence on my part or Allstar Pet Patrol, or any other party under or affiliated with Allstar Pet Patrol. Pets are to be kept out of the yard during our service visit.
  3. ! accept that disruptive , rude, disrespectful and/or slanderous behavior to our company, staff or independent contractors my acquaintances, third parties, or myself will not be tolerated. Allstar Pet Patrol reserves the right to remove any person or persons from our services indefinitely without refund.
  4. I understand that Allstar Pet Patrol or its independent contractors reserves the right to modify service at anytime, including but not limited to holidays, employee illness, extreme weather, and poor road conditions.
  5. I certify that I have read and understand the policies of the Company as set forth in the preceding paragraphs and that I have read and understand the conditions and statements of this agreement.

TERMS AND CONDITIONS FOR DOG WALKING AND BOARDING SERVICE

This must be read in full, understood and agreed to by the owner or guardian of the stated pet(s), and this form must be accepted digitally as part of Allstar Pet Patrols registration process before stated pet(s) will be under the care of Allstar Pet Patrol.

In consideration of the services of Allstar Pet Patrol, their agents, owners, officers, shareholders, volunteers, participates, employees, affiliated companies and all other persons or entities acting in any capacity on their behalf, I hereby agree to release and discharge Allstar Pet Patrol or its independent contractors on behalf of myself, my spouse, my children, my parents, my heirs, my property, assigns, third parties, personal representative and estate as follows:

  1. I agree to allow Allstar Pet Patrol personnel, and their employees to enter my home as prearranged for the purpose of taking care of my pet(s). Allstar Pet Patrol or its independent contractors will not be held responsible for damage caused by our staff or the Owner’s pet(s) to furniture, carpet,
  2. Allstar Pet Patrol or its independent contractors shall not be liable for any mishap of whatsoever nature which may befall a pet or caused by a pet who has unsupervised access to the outdoors or is left unattended indoors.
  3. Allstar Pet Patrol or its independent contractors accepts no liability for any breach of security or loss of or damage to the Owner’s property if any other person has access to the property for the duration services are received by the Owner.
  4. I understand if my pet or property are harmed during the duration of the pet sitter visit, I will not hold Allstar Pet Patrol or its independent contractors responsible even if the injuries, damages, illness, loss/theft, or death were caused by negligence on my part or Allstar Pet Patrol, or any other party under or affiliated with Allstar Pet Patrol
  5. I further understand and agree that in admitting my dog(s) or pets to Allstar Pet Patrol, the Company and their staff and independent contractors have relied on my representation that my dog(s) or other pets are /are in good health and has/have not harmed or shown aggressive or threatening behavior whatsoever and are up to date on vaccinations or equivalent (i.e. titre tests). I agree to send up to date records of vaccinations or health reports as concerns the current health of the pet.
  6. I agree to ensure my pet(s) are in good health and are showing no signs of any illness including but not limited to lice, mites, fleas, illness, disease, or are in any stage of unhealthiness.
  7. I accept that disrupting, rude, disrespectful and/or slanderous behavior from my family, pet(s), my acquaintances, third parties, or myself will not be tolerated. Allstar Pet Patrol reserves the right to remove any person or persons from our services indefinitely without refund.
  8. I agree that I am solely responsible for any harm or damage caused by my pet(s) to any persons (including myself), property, animals, and/or third party while my dog or pet is in the care of Allstar Pet Patrol.
  9. I agree that Allstar Pet Patrol reserves the right to permanently remove any pet(s) from their services at any time for any reason.
  10. I understand that Allstar Pet Patrols or its independent contractors is not responsible for behavior that happens outside of Allstar Pet Patrol services as a result of habits or behavior that may or may or may not have been developed during the time with Allstar Pet Patrol or its independent contractors.
  11. I understand that Allstar Pet Patrol or its independent contractors reserves the right to cancel service at anytime, including but not limited to holidays, employee illness, extreme weather, and poor road conditions. In the event a service is cancelled, Allstar Pet Patrol will offer a full refund for the services not received OR schedule a make up service.
  12. I have completed a Allstar Pet Patrols registration form, and agree to disclose all behaviour or health issues of the pet and inform the Allstar Pet Patrols staff or independent contractors of any behaviour updates or changes.
  13. Allstar Pet Patrol staff or independent contractors can offer advice and suggestions on training, healthcare and the well being of my pet(s), but should never take place over that of my veterinarian.
  14. I understand that Allstar Pet Patrol or its independent contractors reserves the right to modify service at anytime, including but not limited to holidays, employee illness, extreme weather, and poor road conditions.
  15. I give Allstar Pet Patrol permission to use any photos or videos taken of my pet for marketing and/or promotional purposes. I also agree to allow Allstar Pet Patrol to publish any testimonials in either print or electronic form.

I certify that I have read and understand the policies of the Company as set forth in the preceding paragraphs and that I have read and understand the conditions and statements of this agreement, including the following:

  • FEES: WALKS/MIDDAY BREAKS/GROOMING/TAXI – Fees are due on the day of the booking. OVERNIGHT CARE – a minimum of 50% of the service cost is due at the time of booking and the remaining 50% of the service cost is due 24 hours before the first day of care.
  • RESERVATIONS: Are required. Priority will be given to clients whose dog attends on a regular basis. Cancellations less than 24 hours notice may be charged full fees.
  • CANCELLATIONS: WALKS/MIDDAY BREAKS/GROOMING/TAXI – Full refunds or a credit toward future services will be issued if clients provide a minimum of 24 hour notice.
  • CANCELLATIONS FOR OVERNIGHT CARE – Full refunds or a credit toward future services will be issued if clients provide a minimum of 10 days notice. If cancellation occurs within 10 days notice, clients will be charged 50% of the cost of the service(s). Clients may cancel through the my account page or by contacting us by email. Leaving a message solely on our voice mail will not be deemed an appropriate proof of cancellation.
  • GROOMING APPOINTMENTS: our groomers reserve the right to stop performing a service if they deem the animal is in distress and/or the groomers safety is compromised in any way. This may also be halted if the pet appears to be suffering from fleas, mites, lice or infectious disease. If a groom cannot be completed, clients will still be charged 50% of the cost of the service(s).

I certify that I have read and understand the policies and conditions of Allstar Pet Patrol as set forth in the preceding paragraphs. In consideration of, and as inducement to the acceptance of my application, I hereby agree to indemnify and hold harmless Allstar Pet Patrols, its officers, directors, instructors, agents, employees , independent contractors and/or representatives, of any and all claims, or claims by any member of my family, of injury, expense, costs or damages to my dog (s) or pet or any handler or independent contractor sponsored by me.

In addition, I agree that I will defend and indemnify Allstar Pet Patrol or its independent contractors for any injury, expense, costs or damages to any dog handlers or dog(s, or pets whether sponsored by me or not, or to third parties arising out of my own actions or the actions of my dog(s) or pets.